E-Menu Service

0 exteriorise Planning Document By KP Contents Pages Introduction 3-4 Aims and Objectives 5-6 brook Scope, Milestones, Main Tasks and Deliver opens 7-8 Source of Information and Resources Required 8 Project Risks 9-10 Evaluation of Professional, Social, Ethical and Legal Issues 11 Gantt Chart 12 Reference 13 1. Introduction During this project an E-Menu proceeds for restaurants allow be designed and created. The organization pass oning allow guests to swan food and drink at the comfort of their own table, using a touch panel technology installed on each table in the restaurant.Each table top device allows the user to read detailed descriptions of the old bages and beverages available, whilst also displaying an image of the selected item. Placing this system in a wider context The E-menu service is diverse and can be incorporated to work with all restaurants menu. The motivating for this service Improvement of the ordering experience and achieving a better service. Opti mization of customers satisfaction and loyalty. Development of new revenue sources for the business. Current E-menu Market ResearchConceptic is a Hi tech company established in 2005 that is active in the field of digital menus for restaurants, pubs and coffee shops (Israel Exporter 2012). The company is based in Israel and currently offers a comparable service to the one I wish to create. Facts and Figures (Conceptic interactive Menus 2012). display board Side eMenu, 13% Increase in sales. Touch Screen Menu for waiting area 5min faster table turn around. Ipad Menu Wine harken 24% Increase in Sales. Ipad Menu Food List 9% Increase in Sales. Members club sign ups 520% increase.The e-Menu service will benefit any establishment it is installed into. developing an electronic menu o The e-Menu serviceoffers many benefits to users, in particular with the presentation of your restaurants menu items and the overall enhanced atmosphere it lends to the dine experience Thee-Menuoffers far more than the standard paper menu. It brings food to life with vivid photographs of delicious looking meals and comprehensive up-to-date descriptions of each dish. Customers are able to make exactly what they are ordering, eliminating any confusion when the food arrives.Dietary constraints such as nut or gluten allergies will also be displayed when browsing the menu. Diners are also able to see your restaurants specials on the screen not tucked a bearing on a faded chalkboard or on an attach in your usual menu. Food is only part of the dining experience. Theres also the crucial element of creating the best possible atmosphere in which to enjoy a meal. Thee-Menuoffers a multitude of ways diners can entertain themselves in the process or even during the meal.The customers can choose from many entertainment features offered on the eMenu pick up to a their favourite band Enjoy video clips Play interactive games On-screen chatting with diners at other tables A great deal of r esearch has been done out front implicating the project. A dower of different aspects go into a successful ordering system, it essential be user friendly/easy to use, have no guardianship issues, robust, longevity within the restaurant and cost effective. 2. Aims and Objectives Aim To create a working version of the E-Menu service.Objectives All objectives follow SMART methodology (specific, measurable, achievable, realistic and snip bound) effect a user friendly e-Menu interface, which is quick and easy to navigate through. Usability is fundamental to this system, if the customer doesnt understand how to navigate through the menu to order their food and drink, the system would become useless. So during the project great care will be taken when designing user interfaces, specifically when designing UI layouts nerve-wracking to create a layout that is effective and efficient.Different user interface layouts will go through examination stages, the two layouts that are most suc cessful through testing will be shown to the restaurant we are working with. Their input on the interfaces will aid the final design stage, allowing any adjustments to be made onward installation. Users are able to nark loving media websites while using the e-Menu system. Hyperlinks for mixer media websites will be displayed conveniently, allowing easy entranceway for customers to connect to the World Wide Web, to social media sites, advertises the restaurant to many new possible customers.Special offers and promotions are often viewed online and then brought into store to be used, if the restaurant has any possible deals they can offer, using social media is a good way of advertising it. To gain access to a special promotion the customer must Like the restaurants Face record book page, this is the type of method that will create a lot of awareness for the restaurant. Common food allergies (Dairy, Eggs, Fish, Nuts, Sesame, Shellfish, Soy, Sulphites, Wheat, Gluten) displayed.T he whole menus ingredients will be checked to see if any ingredients reflect within the top 10 common food allergies. Whatever ingredients are highlighted from the list, will then all be marked with a food allergic reaction logo. When a customer is browsing the menu, and selects a dish to view it closer, a new window opens displaying the food allergy logo with some text stating the dish they are about to view has a food allergy warning. This warning system should stop any user from ordering a dish which may later cause them harm. Side suggestion tab incorporated fully into the menu, its purpose to suggest side dishes and beverages to the user once they have selected a important meal. Different main meal choices affect the recommended dishes and drinks. This feature benefits both parties the customers and the restaurant, being recommended which bottle of wine goes well with your main or what side dish will accompany the rest of your food benefits the customer. The restaurant would benefit from the increase in side dishes and drink sales with food this could always lead to special promotions which support loyalty within customers. Users will be able to view online video via YouTube. Hyperlinks will be visible on the e-Menu system, users will be able to view their favourite band, children can watch cartoons while waiting for food to be prepared. Have access to play interactive games on the e-Menu system. 3. Project Scope, Milestones, Main Tasks and Deliverables beneath is a table showing the types of deliverables that are in and out of scope, also lists some of the major functions of the project. this should include Review Point 2, Demonstration and Project Thesis). thorning In Scope Out of scope Reason why.. Search facility Yes Time it would take to create a search facility for the e-Menu service would not be good use of the time that has been given. Access to social media websitesYes By allowing users to access their online profile, the co mpanys profile will be viewed a lot more (advertising). Food and Drink suggestion tab Yes A good addition from the regular menu this deliverable encourages customers to purchase more. Which may increases business for the restaurant. allergic reaction Advise Yes This system is being created so customers have a much better understanding of the menu.If you select a main meal which includes 1 or more ingredients that may cause harm to the customer if they are allergic to anything specifically, a warning logo appears whilst ordering so the user is aware of the ingredients of the dish. Create a clean and clear Yes An important part of the ordering system is how users interface. navigate around, if users cant read the information then the system fails at 1 of its main objectives. Customers are able to play Yes This objective is aimed at creating more entertainment interactive games for the customer. However I dont commend this objective is achievable during the project process. 4. Sources of Information and Resources Required. A. List of resources used to meet the scope of the project. Software already own the software, or can gain access to the software at university sites. Adobe Photoshop CS5 Microsoft Word, most of the documentation to do with the project will be written up using the softare. Microsoft PowerPoint, my demonstration will be created on powerpoint. Microsoft Excel, the projects Gantt chart will be made using this software. Java Programming software. Hardware purchase needed hardware Android Tablet Ipad blackberry playbook Microsoft surface (need to acquire a device in the beginning testing stage). Companies Thai restaurant, I will be contacting the restaurant multiple times over the project. I may need to ask the manager a question or even the waiting staff. Visits will be scheduled so time must be made for these meetings. Conceptic People Group of customers at a specific restaurant spoken to. Questionnaire given out to people about the e-Menu system before it is released. Questionnaire given out to customers to gather feedback about the e-Menu system. Extra Any reading material will be collected from Boots library or the Clifton library. If any book is needed online booking will be unloadd early to allow for level best time with the text. Multiple restaurants will be visited to inspect their menus content and design. 5. Project Risks During the length of the project plan many different objectives needs to be completed. These objectives will not always be consecutively completed on time. For example if the E-menu system took longer than expected to programme, it would cause a delay and the next objective after that would be put on hold until work has been caught up.However a resolution for this problem has already been thought about, the time scale of this project already has a built in 2 week contingency back up, which should give adequate time to reso lve the issues at hand. Another unexpected delay to the project would be any personal health issues during the development of the project. By planning in extra time for each task, delays can be kept to a minimum or avoided all together, allowing enough time to complete the project on time. Software packages can occasionally not work or crash/break altogether. If a software package crashed and it was impossible to access the software anywhere else. This may cause a delay in the project, work cant proceed until the problem has been solved or other software package acquired. Resources needed.For the project a 3rd party device will be needed to test the system out on. An Apple iPad or android tablet would work as devices to test the system on. When ordering the devices, delivery needs to be taken into consideration online orders normally come mingled with 1-14 working days (maximum). If the delivery was lost and the product had to be ordered again, this could evolve into another lengt hy delay. University hand-ins. During the course of the project other deadlines will need attention also a clash with deadlines is a possibility. If this was to happen while work on the project could become delayed as workloads add up and less time is available to use.After looking at all these examples of project risks, it is clear that numerous events could potentially put the project at risk. Best way to avoid these risks would be to plan for them. Contingency time has been added to the overall project plan, if needed this added time will allow for any catching up to be done on behind objectives. 6. Evaluation of Professional, Social, Ethical and Legal Issues Schedule 1 to the entropy Protection Act lists 8 different term. All terms need to be followed otherwise you will be breaking the law. The e-Menu system we are creating will have to abide by these laws too, term 5 face-to-face data processed for any purpose or purposes shall not be kept for longer than is necessary for t hat purpose or those purposes (ISO 2012).Our system if used to its maximum capability will have a lot of personal data being sent around, Billing information, credit card numbers etc If in the harm hands this information can be used for dishonest drudgery. Its within the restaurants best interests to create a natural rubber and secure dining experience. Data Protection Act term 2 Personal data shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes (ISO 2012). Computer apply Act An Act to make provision for securing calculator material against unauthorised access or modification and for connected purposes (Government 1990) The computer misuse act is another PSEL dilemma that could affect the system. If customers data is not safe it could be used for fraud or other criminal offences.The complex E-menu system will deter any hackers from the system, disaster recovery plan s for the system will be followed if any attack or hack transpired. pic References o Conceptic Interactive Menus. (2012). Home Page. Available http//www. emenu-international. com/. Last accessed 23rd Oct 2012. o Government . (1990). Computer Misuse Act . Availablehttp//www. legislation. gov. uk/ukpga/1990/18/introduction. Last accessed 26th Oct 2012. o o ICO. (2012). Data protection principles. Available http//www. ico. gov. uk/for_organisations/data_protection/the_guide/the_principles. aspx. Last accessed 26/10/12. o Israel Exporter. (2012). Conceptic Interactive Menus. Available http//www. israelexporter. com. Last accessed 23rd Oct 2012. Gantt Chart for my project.